Distance Sales Agreement

This Distance Sales Agreement ("Agreement") is prepared in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

ARTICLE 1 – PARTIES

SELLER:

Company: Trenttubi Kozmetik ve Sağlık Ürünleri Danışmanlık Organizasyon Dış Ticaret Ltd. Şti.
Address: Şenlikköy Mah., Yeşilköy Halkalı Cad. No:93/2, Bakırköy / İstanbul
E-mail: trenttubi@gmail.com
Tax Office / No: Küçükçekmece – 0861584712

BUYER: The natural/legal person placing an order via the Trenttubi website, whose details appear on the order form.

ARTICLE 2 – SUBJECT

The subject of this Agreement is the determination of the rights and obligations of the parties regarding the sale and delivery of the product ordered electronically by the BUYER from the SELLER's website. The BUYER declares having read and understood all preliminary information on the essential qualities, sales price, payment method and delivery, and having given electronic confirmation.

ARTICLE 3 – PRODUCT, PAYMENT & DELIVERY

The type, quantity, VAT-included price, payment method and delivery details of the product are as confirmed by the BUYER at the time of order. Unless otherwise stated, shipping costs are borne by the BUYER. Where free shipping applies within a campaign, this is indicated in the order summary.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The BUYER confirms having read and approved the preliminary information about the product.
4.2. The product is delivered to the address specified by the BUYER via courier within the legal period not exceeding 30 days.
4.3. If the product cannot be supplied, the SELLER notifies the BUYER and the paid amount is refunded within 14 days.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the Agreement within 14 (fourteen) days of delivery without giving any reason and without penalty. The withdrawal notice is sent to trenttubi@gmail.com. The returned product's box, packaging and any standard accessories must be complete and undamaged. The product price is refunded to the BUYER via the same payment method within 14 days of receipt of the withdrawal notice.

ARTICLE 6 – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

Pursuant to Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for single-use products and for cosmetic, hygiene and health products whose packaging/protective seal has been opened after delivery and which are not suitable for return in terms of health and hygiene.

ARTICLE 7 – DEFAULT

Where the BUYER pays by credit card and falls into default, the cardholder agrees to pay interest under the agreement made with the issuing bank.

ARTICLE 8 – COMPETENT AUTHORITY

In disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts at the BUYER's or SELLER's place of residence are competent within the monetary limits announced by the Ministry of Trade.

ARTICLE 9 – EFFECT

When the BUYER confirms the order electronically, they are deemed to have read, understood and accepted all terms of this Agreement.